Kim has worked in Human Resource and employee benefits consulting throughout her career, performing both senior account management and lead consultant roles. This focus has allowed Kim to support clients in the digital transformation of many aspects of their HR and benefits operations.
Kim’s client experience ranges across all sectors, from technology and finance to academia, such as Wellesley College, and employers of all sizes, from start-ups and spin-offs to some of the largest organizations in the United States, such as Eversource Energy and the Dana Farber Cancer Institute. In each engagement, the key to success has been her resolute and tireless focus on operational flexibility – the need to organize all outsourced services and technology around the individual employer’s specific requirements. As BenefitScape’s Client Services Director, she continues to do just that, working closely with each client to understand their different needs and deliver ACA Compliance with maximum accuracy, ease, and efficiency.
Kim’s leadership qualities, wealth of experience, and tireless commitment single her out as an outstanding client champion.